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SolusVM AutoFTP Backup does not work: Connecting to failed

Updated October 02, 2020 02:46

Applicable to:

SolusVM

Symptoms

SolusVM AutoFTP Backup does not work even though it is possible to connect to FTP server manually from the affected node:

CONFIG_TEXT: Connecting <FTP server> to failed
FTP password contains ' and/or < symbols.

Cause

SolusVM bug with ID SVM-3019 which is planned to be fixed in future product updates.

Resolution

Change password for FTP user on FTP server.
Login to SolusVM Administrator interface.
Update FTP password in Nodes > affected Node > AutoFTP Backup > Password.

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