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SolusVM AutoFTP Backup does not work: Connecting to failed

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Bato Tsydenov
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Applicable to:

  • SolusVM

Symptoms

  1. SolusVM AutoFTP Backup does not work even though it is possible to connect to FTP server manually from the affected node:

    CONFIG_TEXT: Connecting <FTP server> to failed

  2. FTP password contains ' and/or < symbols.

Cause

SolusVM bug with ID SVM-3019 which is planned to be fixed in future product updates.

Resolution

  1. Change password for FTP user on FTP server.

  2. Login to SolusVM Administrator interface.

  3. Update FTP password in Nodes > affected Node > AutoFTP Backup > Password.
    autoftpbackup.PNG

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