Applicable to:
- SolusVM
Symptoms
- While opening the slave node's page in SolusVM, process is waiting for 30 seconds, then the following error occurs:
SVM_ERROR: Connection Failed
Debug Data: 5 could not send the HTTP request: Could not execute the request: connect() timed out! - Curl from master to slave and vice versa is showing connection timed out as well:
# curl -v -k https://203.0.113.2:5656/api/admin/command.php
* About to connect() to 203.0.113.2 port 5656 (#0)
* Trying 157.97.133.2... Connection timed out
* couldn't connect to host
* Closing connection #0
curl: (7) couldn't connect to host
# curl -v -k https://203.0.113.3:6767/command.php
* About to connect() to 203.0.113.2 port 6767 (#0)
* Trying 157.97.133.2... Connection timed out
* couldn't connect to host
* Closing connection #0
curl: (7) couldn't connect to host
Cause
Network or firewall issue between the servers.
Resolution
Note: The article is applicable for the cases with ERROR: 5 code error only. If the code error is different, search for the solution in this hub article
- Connect to the slave node via SSH
- Restart SolusVM service:
# service svmstack-nginx restart
# service svmstack-fpm restart
Otherwise, contact network administrator and resolve the firewall or network issues between the servers.
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