- VNC console does not work for the Client role in SolusIO - the window is blank
- There is the following error in DevTools (press f12 and navigate to the Console Tab):
SVM_ERROR: Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'host')
SolusIO bug #SIO-3679 that will be fixed in future releases.
As a workaround assign an admin role to the affected user as per the below steps:
- Log in to the SolusIO admin panel.
- Navigate to Access > Roles > edit.
- Set Admin in the Role field.
- Click Save: